How To Fix CBGLAPI314 - Cannot start report for status determination in the background

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLAPI - GLM-API: Standard Messages

• Message number: 314

• Message text: Cannot start report for status determination in the background

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The background job for status determination cannot be executed. The
status of the print request is not updated.

How to fix this error?

Check the messages in the log display of the <DS:TRAN.CBGLWB>labeling
workbench</> or in the <DS:TRAN.SLG1>application log</>.
You can still view the status of the print requests in the <LS>labeling
workbench</>. This status is not updated automatically, however.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLAPI314 - Cannot start report for status determination in the background ?

  The SAP error message CBGLAPI314 indicates that there is an issue with starting a report for status determination in the background. This error typically arises in the context of background job processing, particularly when dealing with status determination for various business processes, such as billing or order processing.
  Causes:
  
  Job Scheduling Issues: The background job may not be scheduled correctly or may have been terminated unexpectedly.
  Authorization Problems: The user or system may lack the necessary authorizations to execute the report in the background.
  Configuration Errors: There may be configuration issues in the system that prevent the report from being executed.
  System Resource Limitations: Insufficient system resources (like memory or processing power) can lead to failures in executing background jobs.
  Data Issues: There may be inconsistencies or issues with the data being processed, which can cause the report to fail.
  
  Solutions:
  
  Check Job Status: Use transaction code SM37 to check the status of the background job. Look for any error messages or logs that can provide more context.
  Review Authorizations: Ensure that the user executing the job has the necessary authorizations. You can check this using transaction SU53 after the error occurs.
  Re-schedule the Job: If the job has failed, try to re-schedule it. Make sure to monitor it closely to see if it fails again.
  Check Configuration: Review the configuration settings related to the report and status determination process. Ensure that all necessary parameters are set correctly.
  Analyze System Resources: Check the system's performance and resource usage. If the system is under heavy load, consider optimizing performance or scheduling jobs during off-peak hours.
  Data Validation: Validate the data being processed to ensure there are no inconsistencies or errors that could cause the report to fail.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and ST22 (Dump Analysis) to gather more information about the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review the documentation for the specific report or process you are working with to ensure that all prerequisites and configurations are met.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.