How To Fix CBGLAPI304 - Asynchronous processing of print request body &1 started

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLAPI - GLM-API: Standard Messages

• Message number: 304

• Message text: Asynchronous processing of print request body &1 started

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

As soon as a print request is created, the client starts processing the
next print request body. This allows the client to continue processing
the subsequent print request bodies more quickly, irrespective of
whether the previous print request body was created successfully. This
means that the status of the print request bodies does not affect how
they are processed.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLAPI304 - Asynchronous processing of print request body &1 started ?

  The SAP error message CBGLAPI304 indicates that there is an issue related to the asynchronous processing of a print request. This message typically arises when there is a problem with the print request being processed in the background, which can be due to various reasons.
  Cause:
  
  Background Job Issues: The print request may not be processed correctly due to issues with the background job that handles printing.
  Printer Configuration: There may be a misconfiguration in the printer settings or the output device.
  Network Issues: If the printer is networked, there could be connectivity issues preventing the print job from being sent.
  Authorization Issues: The user may not have the necessary authorizations to execute the print job.
  System Load: High system load or resource constraints may delay or prevent the processing of print requests.
  
  Solution:
  
  Check Background Jobs: Go to transaction code SM37 to check the status of background jobs. Look for any jobs related to the print request and see if they are running, finished, or failed.
  Review Printer Configuration: Ensure that the printer is correctly configured in transaction SPAD. Check the output device settings and ensure that the printer is active and properly connected.
  Test Print Functionality: Use transaction SP01 to check the spool requests and see if the print job is listed there. You can also try to print a test page to verify that the printer is functioning correctly.
  Check Authorizations: Ensure that the user has the necessary authorizations to execute print requests. This can be checked in transaction SU53 after the error occurs.
  Monitor System Performance: Check system performance and resource usage. If the system is under heavy load, consider scheduling print jobs during off-peak hours.
  Review Logs: Check the system logs (transaction SM21) for any related error messages that could provide more context on the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to print processing.
  Documentation: Review SAP documentation related to print management and spool processing for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.