How To Fix CBGLAPI303 - Print request &1 does not exist in database

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLAPI - GLM-API: Standard Messages

• Message number: 303

• Message text: Print request &1 does not exist in database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLAPI303 - Print request &1 does not exist in database ?

  The SAP error message CBGLAPI303 indicates that a print request specified by the system does not exist in the database. This error typically occurs when trying to access or process a print request that has either been deleted, never existed, or is not properly registered in the system.
  Causes:
  
  Non-existent Print Request: The print request ID specified does not exist in the database.
  Deletion of Print Request: The print request may have been deleted or purged from the system.
  Incorrect Print Request ID: There may be a typo or error in the print request ID being referenced.
  Database Issues: There could be issues with the database connectivity or integrity that prevent the system from accessing the print request.
  Authorization Issues: The user may not have the necessary permissions to access the print request.
  
  Solutions:
  
  Verify Print Request ID: Double-check the print request ID for any typographical errors. Ensure that you are using the correct ID.
  Check Print Request Status: Use transaction codes like SP01 (Spool Request) to check if the print request exists in the spool list. If it does not appear, it may have been deleted.
  Recreate Print Request: If the print request is indeed missing, you may need to recreate it by re-triggering the print job.
  Database Check: If you suspect database issues, consult with your database administrator to check for any connectivity or integrity issues.
  User Authorization: Ensure that the user has the necessary authorizations to access the print request. Check user roles and permissions.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SP01 (to view spool requests) and SP02 (to manage spool requests).
  SAP Notes: Check SAP Notes for any known issues or patches related to print requests and spool management.
  Documentation: Review SAP documentation regarding spool management and print request handling for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.