How To Fix CBGLAPI302 - Check application log for print request &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLAPI - GLM-API: Standard Messages

• Message number: 302

• Message text: Check application log for print request &1

What causes this issue?

An error occurred while processing print request &v1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the messages in the <DS:TRAN.SLG1>application log</> (object EHPR;
subobject PRINT_FRAMEWORK) that describe the cause of the problem in
more detail.
Create the print request again in <DS:TRAN.CBGL_MP01>label printing</>
and restart processing for print request &v1& in the <DS:TRAN.CBGLWB>
labeling workbench</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLAPI302 - Check application log for print request &1 ?

  The SAP error message CBGLAPI302 typically indicates that there is an issue with a print request in the system. This message suggests that the application log should be checked for more details regarding the specific print request that encountered the error.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Missing or Incorrect Configuration: The print settings or output device may not be configured correctly in the SAP system.
  Authorization Issues: The user may not have the necessary permissions to execute the print request.
  Output Device Problems: The specified output device may be offline, not available, or incorrectly set up.
  Data Issues: There may be issues with the data being sent to the print request, such as missing fields or incorrect formats.
  Application Log Issues: The application log may not be accessible or may contain errors that prevent the print request from being processed.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check the Application Log:
  
  Use transaction code SLG1 to access the application log.
  Enter the relevant parameters (like object and sub-object) to filter the logs and find the specific error related to the print request.
  
  
  
  Verify Output Device Configuration:
  
  Go to transaction SPAD to check the configuration of the output device.
  Ensure that the output device is correctly configured and is online.
  
  
  
  Check User Authorizations:
  
  Ensure that the user executing the print request has the necessary authorizations to access the output device and perform printing.
  
  
  
  Review Print Settings:
  
  Check the print settings in the transaction or program that is generating the print request.
  Ensure that all required fields are filled out correctly.
  
  
  
  Test the Output Device:
  
  You can test the output device directly from transaction SPAD to ensure it is functioning correctly.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SLG1: Application Log
  SPAD: Spool Administration
  
  
  Documentation: Review SAP documentation related to printing and spool management for additional insights.
  SAP Community: Engage with the SAP Community forums for discussions and solutions shared by other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.