How To Fix CBGLAPI231 - Error while canceling print for print request &1 on WWI server &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLAPI - GLM-API: Standard Messages

• Message number: 231

• Message text: Error while canceling print for print request &1 on WWI server &2

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check the warning messages that appeared when you canceled print request
&V1& on WWI server &V2&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLAPI231 - Error while canceling print for print request &1 on WWI server &2 ?

  The SAP error message CBGLAPI231 indicates that there was an issue while attempting to cancel a print request on the WWI (Windows-based Web Interface) server. This error can occur in various scenarios, particularly when dealing with print requests for labels or documents generated through SAP's WWI.
  
  Cause:
  The error can be caused by several factors, including:
  
  Network Issues: There may be connectivity problems between the SAP system and the WWI server.
  Server Configuration: The WWI server may not be properly configured to handle the print request or may not be running.
  Print Request Status: The print request may already be in a state that does not allow cancellation (e.g., it may have already been processed or completed).
  Authorization Issues: The user may not have the necessary permissions to cancel the print request.
  System Errors: There could be underlying issues with the WWI server or the SAP system itself.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check