How To Fix CBGLAPI230 - Error while canceling print for print request &1 on WWI server &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLAPI - GLM-API: Standard Messages

• Message number: 230

• Message text: Error while canceling print for print request &1 on WWI server &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLAPI230 - Error while canceling print for print request &1 on WWI server &2 ?

  The SAP error message CBGLAPI230 indicates that there was an issue while attempting to cancel a print request on a WWI (Windows Workflow Integration) server. This error can occur in various scenarios, particularly when dealing with print requests for documents generated by SAP.
  Cause:
  The error can be caused by several factors, including:
  
  Network Issues: There may be connectivity problems between the SAP system and the WWI server.
  WWI Server Configuration: The WWI server may not be properly configured or may not be running.
  Print Request Status: The print request you are trying to cancel may already be in a completed or failed state, making it impossible to cancel.
  Authorization Issues: The user may not have the necessary permissions to cancel print requests on the WWI server.
  System Errors: There could be underlying system errors or bugs in the SAP or WWI software.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check WWI Server Status: Ensure that the WWI server is up and running. You can check the server logs for any errors or issues.
  Verify Network Connectivity: Ensure that there are no network issues preventing communication between the SAP system and the WWI server.
  Check Print Request Status: Verify the status of the print request you are trying to cancel. If it is already completed or failed, you may not be able to cancel it.
  Review User Permissions: Ensure that the user attempting to cancel the print request has the necessary authorizations to perform this action.
  Consult Logs: Check the application logs in both SAP and the WWI server for more detailed error messages that can provide additional context.
  Restart Services: If the WWI server is not responding, consider restarting the WWI service or the server itself.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  WWI Documentation: Review the WWI documentation for configuration and troubleshooting guidelines.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in monitoring print requests (e.g., SP01 for spool requests).
  
  By following these steps, you should be able to diagnose and resolve the CBGLAPI230 error effectively.