How To Fix CBGLAPI229 - New print request status on WWI server; &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLAPI - GLM-API: Standard Messages

• Message number: 229

• Message text: New print request status on WWI server; &1

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

&USE&
Each print request passes through a series of statuses. There are
different statuses depending on the <DS:DE.CBGLE_PRTREQ_TYPE>print
request type</> (print request body or print request):
<LS>AA (Start of work)</>: A print request body exists but the print
request has not yet been generated.
<LS>VA (Processed)</>: The print request body was processed without
errors. The print request is being generated.
<LS>VF_RDA (Print request body processed with errors)</>: Errors
occurred during the processing of the print request body. Messages are
displayed in the <LS>detail view</> for the print request. A print
request is not generated.
<LS>ZS (In temporary storage)</>:<LS> </>The print request has been
created but has not yet been processed.
<LS>AN (Created)</>: The print request has been generated with or
without warnings and can be printed. Any warnings are displayed in the
<LS>detail view</>.
<LS>ID (Printing)</>: The print request is being printed. The current
status is displayed in the <LS>detail view</> for the print request.
<LS>DE (Printing successful)</>: The print request has been printed.
<LS>VF_DA (Print request processed with errors)</>: Errors occurred
during the processing of the print request. Messages are displayed in
the <LS>detail view</> for the print request. The print request is not
printed.
<LS>ZD (For printing)</>:<LS> </>The print process has been triggered.
<LS>GF_DA (Print request generated with errors)</>: Errors occurred
during the generation of the print request. Generation is canceled.
Messages are displayed in the <LS>detail view</> for the print request.
<LS>DB (Printing is being canceled)</>: Printing of the print request is
being canceled. Messages are displayed in the <LS>detail view</> for the
print request.
<LS>WA (Printing canceled)</>: Printing of the print request has been
canceled. Messages are displayed in the <LS>detail view</> for the print
request.
&DEPENDENCIES&

How can this happen?

System Response

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLAPI229 - New print request status on WWI server; &1 ?

  The SAP error message CBGLAPI229 indicates that there is a new print request status on the WWI (Word-based Forms) server. This error typically arises in the context of SAP's document generation and printing processes, particularly when using the SAP Interactive Forms by Adobe or WWI for generating documents.
  Cause:
  
  WWI Server Issues: The WWI server may not be running or may be experiencing issues that prevent it from processing print requests.
  Configuration Problems: There may be misconfigurations in the WWI server settings or in the SAP system that are causing the print request to fail.
  Network Issues: Connectivity problems between the SAP system and the WWI server can lead to this error.
  Resource Limitations: The WWI server may be overloaded or running out of resources (e.g., memory, CPU) to handle the print requests.
  Incorrect Print Request: The print request itself may be malformed or contain invalid data.
  
  Solution:
  
  Check WWI Server Status: Ensure that the WWI server is up and running. You can check the server logs for any errors or issues.
  Review Configuration: Verify the configuration settings for the WWI server in the SAP system. Ensure that all necessary parameters are correctly set.
  Network Connectivity: Check the network connection between the SAP system and the WWI server. Ensure that there are no firewalls or network issues blocking communication.
  Monitor Server Resources: Check the resource usage on the WWI server. If it is overloaded, consider optimizing the server or increasing its resources.
  Validate Print Request: Review the print request being sent to the WWI server. Ensure that it is correctly formatted and contains valid data.
  Restart Services: If necessary, restart the WWI server and any related services to clear any temporary issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the CBGLAPI229 error. SAP frequently updates its knowledge base with solutions for common problems.
  WWI Documentation: Refer to the official SAP documentation for WWI to understand the configuration and operational guidelines.
  Logs and Traces: Analyze the logs and traces from both the SAP system and the WWI server to gather more information about the error.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed logs and error messages.
  
  By following these steps, you should be able to diagnose and resolve the CBGLAPI229 error effectively.