How To Fix CBGLAPI220 - Error while calling WWI server for print request &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLAPI - GLM-API: Standard Messages

• Message number: 220

• Message text: Error while calling WWI server for print request &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLAPI220 - Error while calling WWI server for print request &1 ?

  The SAP error message CBGLAPI220 indicates that there was an issue while trying to call the WWI (Windows Workflow Integration) server for a print request. This error typically occurs in the context of SAP's label printing functionality, particularly when using the SAP EHS (Environment, Health, and Safety) module or similar applications that rely on WWI for generating labels or documents.
  Causes:
  
  WWI Server Not Running: The WWI server may not be running or may have crashed.
  Network Issues: There could be network connectivity issues between the SAP system and the WWI server.
  Configuration Issues: Incorrect configuration settings in the WWI server or in the SAP system can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the WWI server.
  Incorrect Print Request: The print request itself may be malformed or contain invalid data.
  
  Solutions:
  
  Check WWI Server Status: Ensure that the WWI server is up and running. You can check the server logs for any errors or issues.
  Network Connectivity: Verify that there are no network issues preventing communication between the SAP system and the WWI server. You can use tools like ping or traceroute to test connectivity.
  Review Configuration: Check the configuration settings in both the SAP system and the WWI server. Ensure that they are correctly set up to communicate with each other.
  User Authorizations: Ensure that the user executing the print request has the necessary authorizations to access the WWI server and perform the print operation.
  Validate Print Request: Review the print request being sent to the WWI server. Ensure that all required fields are populated correctly and that the data is valid.
  Check WWI Logs: Look at the WWI server logs for any specific error messages that can provide more insight into the issue.
  
  Related Information:
  
  WWI Configuration: Familiarize yourself with the configuration settings for the WWI server in the SAP system. This includes settings in transaction codes like SPRO for EHS or specific WWI configuration transactions.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for WWI and EHS for best practices and troubleshooting tips.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or consult with a technical expert familiar with WWI and SAP EHS.