How To Fix CBGLAPI219 - Print request &1 does not exist on WWI server; system resending request

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLAPI - GLM-API: Standard Messages

• Message number: 219

• Message text: Print request &1 does not exist on WWI server; system resending request

What causes this issue?

You have attempted to print the print request &v1&. This does not exist
on the WWI server, however.

System Response

The system resends the print request to the WWI server.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLAPI219 - Print request &1 does not exist on WWI server; system resending request ?

  The SAP error message CBGLAPI219 indicates that a print request for a specific document (identified by &1) does not exist on the WWI (Windows-based Word Integration) server. This typically occurs when the system attempts to send a print request to the WWI server, but the server cannot find the corresponding request.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the WWI server.
  Configuration Issues: The WWI server may not be properly configured to handle the print requests from SAP.
  Request Timeout: The print request may have timed out or been lost during transmission.
  Server Overload: The WWI server may be overloaded with requests, causing it to not process the incoming request.
  Missing or Incorrect Print Layout: The print layout or template associated with the request may not exist or may be incorrectly configured.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can communicate with the WWI server without any network issues.
  Review WWI Configuration: Verify that the WWI server is correctly configured to accept print requests from the SAP system. Check the WWI server settings in the SAP system.
  Monitor WWI Server Load: Check the load on the WWI server. If it is overloaded, consider optimizing the server or distributing the load.
  Check Print Layouts: Ensure that the print layout or template associated with the request exists and is correctly configured in the WWI server.
  Resend the Request: If the request has timed out, you may need to manually resend the print request from the SAP system.
  Review Logs: Check the logs on both the SAP system and the WWI server for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  WWI Server Documentation: Refer to the official SAP documentation for WWI to understand its configuration and troubleshooting steps.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  System Monitoring Tools: Utilize system monitoring tools to keep track of the performance and health of both the SAP system and the WWI server.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.