How To Fix CBGL00882 - Print request generated; check the messages

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGL00 - GLM: Standard Messages

• Message number: 882

• Message text: Print request generated; check the messages

What causes this issue?

The print request was generated successfully. However, warning messages
exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the log display of the <DS:TRAN.CBGLWB>labeling workbench</>, check
the warning messages that were generated.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGL00882 - Print request generated; check the messages ?

  The SAP error message CBGL00882 indicates that a print request has been generated, but there may be issues or additional messages that need to be checked for further details. This message typically arises in the context of printing documents or reports in SAP, particularly in modules related to logistics or finance.
  Cause:
  
  Print Request Generation: The system has generated a print request for a document (like an invoice, delivery note, etc.), but there may be issues with the print job.
  Message Check: The message suggests that there are additional messages in the system that provide more context or details about the print request.
  Output Device Issues: There may be problems with the output device configuration, such as the printer being offline, not configured correctly, or lacking the necessary permissions.
  Document Status: The document may not be in a status that allows it to be printed.
  User Authorizations: The user may not have the necessary authorizations to print the document.
  
  Solution:
  
  Check Output Messages: Go to the output log or message log to see if there are any additional messages related to the print request. This can often provide specific details about what went wrong.
  Verify Printer Configuration: Ensure that the printer is correctly configured in SAP. Check the output device settings in transaction SPAD (Spool Administration) to ensure the printer is active and properly set up.
  Check Document Status: Verify that the document you are trying to print is in a status that allows printing. For example, some documents may need to be finalized or approved before they can be printed.
  Review User Authorizations: Ensure that the user has the necessary authorizations to execute print requests. This can be checked in transaction SU53 or by consulting with your SAP security team.
  Reprocess Print Request: If the print request has failed, you may need to reprocess it. This can often be done through the output management transactions (like NACE for output types).
  Check Spool Requests: Use transaction SP01 to check the spool requests and see if there are any errors or issues with the print jobs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAD (Spool Administration), SP01 (Spool Request), and NACE (Output Types).
  SAP Notes: Check SAP Notes for any known issues or patches related to printing in your specific version of SAP.
  Documentation: Review SAP documentation or help files related to output management and printing for more detailed troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or technical support for further assistance.