How To Fix CBGL00880 - Error while reading internal buffer for print requests

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGL00 - GLM: Standard Messages

• Message number: 880

• Message text: Error while reading internal buffer for print requests

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGL00880 - Error while reading internal buffer for print requests ?

  The SAP error message CBGL00880 indicates that there is an issue with reading the internal buffer for print requests. This error typically arises in the context of printing documents or reports from SAP, and it can be caused by several factors. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Buffer Overflow: The internal buffer may be full or corrupted, preventing new print requests from being processed.
  Configuration Issues: Incorrect printer configuration or settings in the SAP system can lead to this error.
  Network Issues: Problems with the network connection to the printer or print server can cause communication failures.
  Authorization Issues: The user may not have the necessary permissions to access the print requests or the printer.
  SAP System Bugs: There may be bugs or issues in the specific version of SAP you are using that affect print functionality.
  
  Solutions:
  
  
  Clear the Print Buffer: 
  
  Go to transaction SP01 (Spool Request) and check for any stuck or failed print requests. You can delete or reprocess these requests.
  
  
  
  Check Printer Configuration:
  
  Verify the printer settings in transaction SPAD (Spool Administration). Ensure that the printer is correctly configured and active.
  Check the output device settings and ensure that the correct device type is assigned.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the print requests and the printer. You can check this in transaction SU53 after the error occurs.
  
  
  
  Network Troubleshooting:
  
  Check the network connection to the printer. Ensure that the printer is online and accessible from the SAP system.
  If using a print server, verify that the server is functioning correctly.
  
  
  
  SAP Notes and Patches:
  
  Check the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Restart SAP Services:
  
  In some cases, restarting the SAP application server or the spool service can help clear temporary issues.
  
  
  
  Consult SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SP01: Spool Request - to view and manage print requests.
  SPAD: Spool Administration - to configure printers and output devices.
  SU53: Authorization Check - to analyze authorization issues.
  
  
  
  Documentation: Review SAP documentation related to printing and spool management for additional insights and troubleshooting steps.
  
  
  By following these steps, you should be able to diagnose and resolve the CBGL00880 error in your SAP environment.