How To Fix CBGL00588 - Print request body &1 was not deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CBGL00 - GLM: Standard Messages

  • Message number: 588

  • Message text: Print request body &1 was not deleted

  • Show details Hide details
  • What causes this issue?

    When the print preview is called, a print request body is temporarily
    created and then automatically deleted. However, the temporary print
    request body &V1& could not be deleted.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Delete the print request body &V1& manually in the <DS:TRAN.CBGL_MP01>
    labeling workbench</>.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CBGL00588 - Print request body &1 was not deleted ?

    The SAP error message CBGL00588 indicates that a print request body (identified by the number &1) was not deleted. This error typically arises in the context of print management within SAP, particularly when dealing with print requests that are queued for processing.

    Cause:

    1. Print Request Status: The print request may be in a status that prevents it from being deleted. For example, it might be in a "processing" or "completed" state.
    2. Authorization Issues: The user may not have the necessary authorizations to delete the print request.
    3. System Errors: There could be underlying system issues or inconsistencies in the print management system.
    4. Database Locks: The print request might be locked by another process, preventing deletion.
    5. Configuration Issues: There may be configuration settings in the SAP system that affect how print requests are managed.

    Solution:

    1. Check Print Request Status: Use transaction code SP01 (Output Controller) to check the status of the print request. If it is still processing, wait until it completes or is released.
    2. Review Authorizations: Ensure that the user attempting to delete the print request has the necessary authorizations. This can be checked with the help of a system administrator.
    3. System Logs: Check the system logs (transaction SM21) for any related errors or warnings that might provide more context about the issue.
    4. Database Locks: Use transaction SM12 to check for any locks on the print request. If there are locks, you may need to resolve them before attempting to delete the request again.
    5. Reprocess or Delete Manually: If the print request is stuck, you may need to reprocess it or delete it manually using the appropriate transaction codes (like SP01 or SP02).
    6. Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes:

      • SP01: Output Controller - to view and manage print requests.
      • SP02: Output Request - to manage output requests.
      • SM21: System Log - to check for system errors.
      • SM12: Display and Delete Locks - to check for database locks.
    • Documentation: Refer to SAP Help documentation for more details on print management and troubleshooting print requests.

    • User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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