How To Fix CBGL00586 - Print request &1 was not deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGL00 - GLM: Standard Messages

• Message number: 586

• Message text: Print request &1 was not deleted

What causes this issue?

When the print preview is called, a print request is temporarily created
and then automatically deleted. However, the temporary print request
&V1& could not be deleted.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Delete the print request &V1& manually in the <DS:TRAN.CBGL_MP01>
labeling workbench</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGL00586 - Print request &1 was not deleted ?

  The SAP error message CBGL00586 indicates that a print request could not be deleted. This error typically arises in the context of SAP's output management system, where print requests are generated for various documents (like invoices, purchase orders, etc.) and may need to be deleted under certain circumstances.
  Causes:
  
  Print Request Status: The print request may be in a status that does not allow deletion. For example, if the request has already been processed or is in a completed state, it may not be eligible for deletion.
  Authorization Issues: The user attempting to delete the print request may not have the necessary authorizations to perform this action.
  System Locking: The print request might be locked by another process or user, preventing deletion.
  Technical Issues: There could be underlying technical issues, such as database locks or inconsistencies in the output management tables.
  
  Solutions:
  
  Check Print Request Status: Verify the status of the print request. If it is already processed, you may need to handle it differently (e.g., mark it as completed rather than deleting).
  Review Authorizations: Ensure that the user has the appropriate authorizations to delete print requests. This can be checked in the user roles and profiles.
  Unlock the Request: If the print request is locked, identify the process or user that is holding the lock and resolve it. You may need to consult with your SAP Basis team for assistance.
  Use Transaction Codes: You can use transaction codes like SP01 (Output Controller) to view and manage print requests. From there, you can check the status and details of the print request.
  Check for Technical Issues: If the problem persists, consult with your SAP Basis or technical support team to investigate any underlying issues in the system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SP01 for managing output requests and SP02 for managing spool requests.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review SAP documentation on output management and print request handling for more detailed guidance on managing print requests.
  
  If the issue continues after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.