How To Fix CBGL00585 - Print request for print request body &1 was not deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGL00 - GLM: Standard Messages

• Message number: 585

• Message text: Print request for print request body &1 was not deleted

What causes this issue?

When the print preview is called, a print request is temporarily created
and then automatically deleted. However, the temporary print request
created for print request body &V1& could not be read and therefore
could not be deleted.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Delete the print request for print request body &V1& manually in the
<DS:TRAN.CBGL_MP01>labeling workbench</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGL00585 - Print request for print request body &1 was not deleted ?

  The SAP error message CBGL00585 indicates that there was an issue with deleting a print request for a specific print request body. This error can occur in various scenarios, typically related to the printing process in SAP, such as when trying to delete a print request that is no longer needed or when there are issues with the print request itself.
  Cause:
  
  Print Request Not Found: The print request body specified in the error message may not exist or may have already been deleted.
  Authorization Issues: The user may not have the necessary authorizations to delete the print request.
  System Lock: The print request may be locked by another process or user, preventing deletion.
  Database Issues: There may be underlying database issues that are preventing the deletion of the print request.
  Incorrect Configuration: There may be configuration issues in the print settings or spool settings.
  
  Solution:
  
  Check Print Request: Verify that the print request body specified in the error message actually exists. You can do this by checking the spool requests in transaction SP01.
  Authorization Check: Ensure that the user has the necessary authorizations to delete print requests. This can be checked with the help of a system administrator.
  Release Locks: If the print request is locked, you may need to wait for the lock to be released or contact the user/process that is holding the lock.
  Database Consistency: Check for any database inconsistencies that may be affecting the print request. This may require the assistance of a database administrator.
  Configuration Review: Review the print and spool configuration settings to ensure they are set up correctly. This includes checking the output device settings and spool parameters.
  Use Transaction SP01: You can manually delete the print request using transaction SP01. Locate the print request and attempt to delete it from there.
  Check for Notes: Look for any SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address this issue.
  
  Related Information:
  
  Transaction Codes: 
  
  SP01: Spool Request Management
  SP02: Spool Request Overview
  SPAD: Spool Administration
  
  
  SAP Notes: Always check the SAP Support Portal for any relevant notes or updates that may address this specific error.
  Documentation: Review SAP documentation related to printing and spool management for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.