How To Fix CB505 - Processing not possible (contact person responsible)

CB505 - Overview

• Message type: E = Error

• Message class: CB - PP-PI-PMA: Dialog Messages for Process Management

• Message number: 505

• Message text: Processing not possible (contact person responsible)

What causes this issue?

When the system tried to find the order items for the reported order,
an error occurred.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE 'NA_SYSVERW' OBJECT DOKU ID TX LANGUAGE E
INCLUDE 'NA_SYSVW_HINW' OBJECT DOKU ID TX LANGUAGE E
When the system tried to find the order items, the function module
CO_SF_ITEM_GOODS_RECEIPT triggered an exception. The function module
is called up from within the function module
COCI_CONFIRM_MATERIAL_PROD.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CB505 - Processing not possible (contact person responsible) ?

  The SAP error message CB505 ("Processing not possible (contact person responsible)") typically occurs in the context of SAP's Change Management or Project Management modules. This error indicates that there is an issue with the processing of a change request or project due to the absence of a responsible contact person or due to the contact person being inactive or not properly assigned.
  Causes:
  
  Missing Contact Person: The change request or project does not have a designated contact person.
  Inactive Contact Person: The assigned contact person is marked as inactive in the system.
  Authorization Issues: The user may not have the necessary authorizations to process the change request or project.
  
  Configuration Issues: There may be configuration settings in the project or change management module that are not set up correctly.
  
  Solutions:
  
  
  Assign a Contact Person:
  
  Navigate to the relevant change request or project.
  Ensure that a valid contact person is assigned. You can do this by editing the project or