How To Fix CB360 - => Message cannot be sent to destination & &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CB - PP-PI-PMA: Dialog Messages for Process Management

  • Message number: 360

  • Message text: => Message cannot be sent to destination & &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CB360 - => Message cannot be sent to destination & & ?

    The SAP error message CB360 ("Message cannot be sent to destination & &") typically occurs in the context of SAP's communication and messaging systems, such as when using the SAP Business Workflow or when sending messages via the SAPconnect interface. This error indicates that there is an issue with the destination to which the message is being sent.

    Causes:

    1. Incorrect Destination Configuration: The destination specified in the message may not be correctly configured in the SAP system.
    2. Network Issues: There may be network connectivity problems preventing the message from being sent to the specified destination.
    3. Destination Not Active: The destination might not be active or available at the time the message is being sent.
    4. Authorization Issues: The user or system may not have the necessary authorizations to send messages to the specified destination.
    5. Transport Layer Issues: Problems with the transport layer (e.g., SMTP, RFC) can also lead to this error.

    Solutions:

    1. Check Destination Configuration:

      • Go to transaction SM59 (RFC Destinations) and verify that the destination is correctly configured.
      • Ensure that the destination is active and that the connection parameters are correct.
    2. Test Connectivity:

      • Use the Test Connection feature in transaction SM59 to check if the destination is reachable.
      • If there are issues, troubleshoot the network connectivity.
    3. Review Logs:

      • Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context.
      • Look for any related error messages that could indicate what went wrong.
    4. Check Authorizations:

      • Ensure that the user or system has the necessary authorizations to send messages to the destination.
      • Review the roles and authorizations assigned to the user.
    5. Review SAPconnect Configuration:

      • If the message is being sent via SAPconnect (e.g., email), check the configuration in transaction SCOT.
      • Ensure that the communication method is correctly set up and that the SMTP server is reachable.
    6. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes:
      • SM59: RFC Destinations
      • SCOT: SAPconnect Administration
      • SLG1: Application Log
    • Documentation: Refer to SAP Help documentation for more details on configuring communication and messaging in SAP systems.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    If the problem persists after following these steps, consider reaching out to your SAP Basis team or SAP support for further assistance.

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