How To Fix CB359 - => Message is incorrect; message cannot be sent

SAP Error Message - Details

• Message type: E = Error

• Message class: CB - PP-PI-PMA: Dialog Messages for Process Management

• Message number: 359

• Message text: => Message is incorrect; message cannot be sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CB359 - => Message is incorrect; message cannot be sent ?

  The SAP error message CB359 ("Message is incorrect; message cannot be sent") typically occurs in the context of the SAP system's messaging or communication functionalities, such as when using the SAP Business Workflow or SAP Business Communication Services. This error indicates that there is an issue with the message that is preventing it from being sent.
  Causes:
  
  Incorrect Message Format: The message may not conform to the expected format or structure required by the SAP system.
  Missing Required Fields: Certain mandatory fields in the message may be missing or incorrectly filled out.
  Configuration Issues: There may be configuration problems in the messaging system or workflow settings that prevent the message from being processed.
  Authorization Issues: The user or system may lack the necessary permissions to send the message.
  Technical Errors: There could be underlying technical issues, such as network problems or system errors, that are affecting message transmission.
  
  Solutions:
  
  Check Message Format: Review the message format and ensure it adheres to the required specifications. Validate the structure and content of the message.
  Verify Required Fields: Ensure that all mandatory fields are filled out correctly. Check for any missing information that is required for the message to be sent.
  Review Configuration Settings: Check the configuration settings related to messaging or workflows in the SAP system. Ensure that all necessary settings are correctly configured.
  Check User Authorizations: Verify that the user or system has the appropriate authorizations to send messages. Adjust roles and permissions as necessary.
  Consult Logs: Look at the application logs (transaction SLG1) or system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  Test Connectivity: If the message involves external systems, ensure that there are no connectivity issues. Test the connection to any external services or systems involved in the messaging process.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the context in which it occurred.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM21 (System Log), and SWI1 (Work Item Selection) for troubleshooting.
  Documentation: Review SAP documentation related to messaging and workflows for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue causing the CB359 error message in your SAP system.