How To Fix CB069 - No messages have been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CB - PP-PI-PMA: Dialog Messages for Process Management

• Message number: 069

• Message text: No messages have been deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CB069 - No messages have been deleted ?

  The SAP error message CB069 ("No messages have been deleted") typically occurs in the context of the SAP system's message processing, particularly when dealing with the deletion of messages in the message control system (e.g., in the context of output management).
  Cause:
  The error message CB069 indicates that the system attempted to delete messages, but no messages were found that met the criteria for deletion. This can happen for several reasons:
  
  No Messages Exist: There are simply no messages in the system that match the selection criteria specified for deletion.
  Incorrect Selection Criteria: The criteria used to select messages for deletion may be too restrictive or incorrect, leading to no messages being identified for deletion.
  Messages Already Deleted: The messages you are trying to delete may have already been deleted in a previous operation.
  Authorization Issues: The user may not have the necessary authorizations to delete messages, leading to the perception that no messages are available for deletion.
  
  Solution:
  To resolve the CB069 error, you can take the following steps:
  
  
  Check Message Existence: Verify if there are any messages in the system that match the criteria you are using for deletion. You can do this by checking the relevant transaction (e.g., transaction NACE for output types) to see if messages exist.
  
  
  Review Selection Criteria: Ensure that the selection criteria you are using to delete messages are correct and not overly restrictive. Adjust the criteria if necessary.
  
  
  Check for Previous Deletions: Confirm whether the messages you are trying to delete have already been deleted. You can check the logs or the output history to see if the messages are still present.
  
  
  Authorization Check: Ensure that the user executing the deletion has the necessary authorizations to perform this action. You may need to consult with your SAP security team to verify this.
  
  
  Consult Documentation: If the issue persists, refer to SAP documentation or support notes related to message processing and deletion for further guidance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as NACE (for output types) or other related transactions that deal with message processing.
  SAP Notes: Check SAP Notes for any known issues or patches related to message deletion and the CB069 error.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem continues after following these steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance.