How To Fix CATSXT137 - &1 is not a valid e-mail address or SAP office distribution list

SAP Error Message - Details

• Message type: E = Error

• Message class: CATSXT - Time Sheet

• Message number: 137

• Message text: &1 is not a valid e-mail address or SAP office distribution list

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CATSXT137 - &1 is not a valid e-mail address or SAP office distribution list ?

  The SAP error message CATSXT137 indicates that the system has encountered an issue with an email address or an SAP office distribution list that is not valid. This error typically arises in the context of the Cross-Application Time Sheet (CATS) when trying to send notifications or emails related to time entries.
  Cause:
  
  Invalid Email Format: The email address provided does not conform to standard email formatting rules (e.g., missing "@" symbol, invalid characters).
  Non-Existent Distribution List: The specified SAP office distribution list does not exist in the system or is incorrectly referenced.
  User Master Data Issues: The user profile may not have a valid email address assigned in the user master data.
  Configuration Issues: There may be configuration issues in the SAP system regarding email settings or distribution lists.
  
  Solution:
  
  Check Email Format: Ensure that the email address is correctly formatted. It should include a valid username, the "@" symbol, and a domain (e.g., [e-mail]).
  Verify Distribution List: If using a distribution list, check that it exists in the SAP system and is correctly configured. You can do this by navigating to the relevant transaction (e.g., SO23 for distribution lists).
  Update User Master Data: Go to transaction SU01 to check the user master data for the user in question. Ensure that a valid email address is entered in the "Address" tab.
  Check Configuration: Review the configuration settings for email notifications in the SAP system. This may involve checking transaction SCOT (SAPconnect) to ensure that email settings are correctly configured.
  Test Email Functionality: You can test the email functionality by sending a test email from the SAP system to ensure that the email server is functioning correctly.
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SO23: Display Distribution List
  SCOT: SAPconnect Administration
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error.
  Documentation: Review SAP documentation related to CATS and email notifications for further insights into configuration and troubleshooting.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP Basis or technical team for further investigation.