How To Fix CATS_SSC_MSG011 - Rejection Reason &1 cannot be deleted as it is used in productive system.

SAP Error Message - Details

• Message type: E = Error

• Message class: CATS_SSC_MSG - CATS: Data Entry Profile fields validation messages

• Message number: 011

• Message text: Rejection Reason &1 cannot be deleted as it is used in productive system.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CATS_SSC_MSG011 - Rejection Reason &1 cannot be deleted as it is used in productive system. ?

  The SAP error message CATS_SSC_MSG011 indicates that a rejection reason (in this case, represented by &1) cannot be deleted because it is currently in use within a productive system. This typically occurs in the context of the Cross-Application Time Sheet (CATS) module, where rejection reasons are used to categorize and manage time entries that have been rejected.
  Cause:
  
  In Use: The rejection reason you are trying to delete is actively being referenced in time entries, approvals, or other related documents within the system.
  Productive Environment: The error specifically mentions that the system is productive, meaning that it is live and in use by end-users, which adds a layer of protection against changes that could disrupt operations.
  
  Solution:
  
  
  Identify Usage: Before attempting to delete the rejection reason, you need to identify where it is being used. You can do this by:
  
  Checking the time entries that reference this rejection reason.
  Reviewing any reports or logs that might show its usage.
  
  
  
  Remove References: Once you have identified where the rejection reason is being used, you will need to:
  
  Change or delete the time entries that reference the rejection reason.
  Ensure that any approvals or workflows that involve this rejection reason are also updated or removed.
  
  
  
  Consult with Stakeholders: If the rejection reason is still needed for historical data or reporting, consider consulting with relevant stakeholders (e.g., HR, project managers) before making any changes.
  
  
  Use a Non-Productive Environment: If you need to test or make changes, consider doing so in a non-productive (development or quality assurance) environment first.
  
  
  Archiving: If the rejection reason is no longer needed but cannot be deleted due to its usage, consider archiving it instead, if your system allows for that.
  
  
  Related Information:
  
  Authorization: Ensure that you have the necessary authorizations to make changes to rejection reasons in the system.
  Documentation: Review SAP documentation or help resources for more detailed steps on managing rejection reasons in CATS.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or additional guidance.
  
  By following these steps, you should be able to address the error message and manage the rejection reasons effectively within your SAP system.