How To Fix CATS_ESA002 - An error occurred when updating WSR

SAP Error Message - Details

• Message type: E = Error

• Message class: CATS_ESA - Messages for ESA CATS Services

• Message number: 002

• Message text: An error occurred when updating WSR

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CATS_ESA002 - An error occurred when updating WSR ?

  The SAP error message CATS_ESA002 indicates that there was an issue when updating the Web Service Runtime (WSR) in the context of the Cross-Application Time Sheet (CATS) functionality. This error typically arises when there are problems with the integration between CATS and the underlying systems or services it interacts with.
  Causes:
  
  Configuration Issues: Incorrect configuration settings in the CATS or WSR settings can lead to this error.
  Network Issues: Connectivity problems between the SAP system and the web service can cause failures in updating.
  Authorization Problems: The user may not have the necessary authorizations to perform the update.
  Data Issues: Invalid or incomplete data being sent to the WSR can trigger this error.
  Service Availability: The web service itself may be down or not responding.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for CATS and WSR to ensure they are set up correctly.
  Network Connectivity: Verify that there are no network issues preventing communication with the web service. You can use tools like ping or traceroute to check connectivity.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the update. Check roles and permissions in the SAP system.
  Data Validation: Validate the data being sent to the WSR. Ensure that all required fields are populated and that the data format is correct.
  Service Status: Check the status of the web service. If it is down, you may need to contact your IT support team to resolve the issue.
  Logs and Traces: Review the application logs and traces for more detailed error messages that can provide additional context on the failure.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for CATS and WSR for any configuration guidelines or troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the problem to your SAP support team or consult with an SAP expert for further assistance.