How To Fix CATS_APPR_CUST002 - You have entered collective approval criteria more than once

SAP Error Message - Details

• Message type: E = Error

• Message class: CATS_APPR_CUST - Error Messages for Customizing of CATS Approval

• Message number: 002

• Message text: You have entered collective approval criteria more than once

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CATS_APPR_CUST002 - You have entered collective approval criteria more than once ?

  The SAP error message CATS_APPR_CUST002 indicates that there is an issue with the collective approval criteria in the Cross-Application Time Sheet (CATS) module. Specifically, it means that the user has entered the same approval criteria more than once, which is not allowed.
  Cause:
  The error typically arises when:
  
  The user attempts to enter multiple entries for the same approval criteria in the collective approval screen.
  There may be a configuration issue where the system is not correctly validating the uniqueness of the approval criteria.
  The user may have inadvertently selected the same criteria multiple times.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Entries: Review the entries you have made in the collective approval screen. Ensure that you have not selected the same approval criteria multiple times.
  
  
  Remove Duplicates: If you find duplicate entries, remove the redundant ones so that each approval criterion is unique.
  
  
  Review Configuration: If the issue persists, check the configuration settings for the CATS module. Ensure that the approval criteria are set up correctly and that there are no conflicting settings.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for guidance on how to properly set up and manage approval criteria in CATS.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CATS for time entry and approval processes.
  User Roles: Ensure that the user has the appropriate roles and authorizations to perform collective approvals.
  SAP Notes: Check for any SAP Notes related to CATS and collective approval processes that may provide additional insights or fixes for known issues.
  
  By following these steps, you should be able to resolve the CATS_APPR_CUST002 error and proceed with the collective approval process in SAP.