How To Fix CATS_APPR_CUST003 - The collective approval criterion is not permitted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CATS_APPR_CUST - Error Messages for Customizing of CATS Approval

  • Message number: 003

  • Message text: The collective approval criterion is not permitted

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CATS_APPR_CUST003 - The collective approval criterion is not permitted ?

    The SAP error message CATS_APPR_CUST003 indicates that there is an issue with the collective approval criteria in the Cross-Application Time Sheet (CATS) module. This error typically arises when the system is configured to not allow collective approvals for certain types of time entries or when the settings do not align with the approval process defined in the system.

    Cause:

    1. Configuration Settings: The system may be configured to disallow collective approvals for specific employee groups, time types, or approval scenarios.
    2. Authorization Issues: The user attempting to perform the collective approval may not have the necessary authorizations to do so.
    3. Approval Workflow: The approval workflow may not be set up correctly, leading to conflicts with the collective approval process.
    4. Time Entry Types: Certain time entry types may not be eligible for collective approval based on the configuration.

    Solution:

    1. Check Configuration:

      • Go to the CATS configuration settings in the SAP system (transaction code SPRO).
      • Navigate to the relevant settings for time entry and approval processes.
      • Ensure that collective approval is enabled for the relevant employee groups and time types.
    2. Review Authorization:

      • Verify that the user has the necessary authorizations to perform collective approvals.
      • Check the user roles and profiles to ensure they include the required permissions.
    3. Adjust Approval Workflow:

      • Review the approval workflow settings to ensure they are correctly configured to allow collective approvals.
      • Make any necessary adjustments to the workflow to align with the approval criteria.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details on the configuration of collective approvals in CATS.
      • Check for any notes or updates from SAP that may address this issue.
    5. Testing:

      • After making changes, conduct tests to ensure that collective approvals can be processed without errors.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CATS, SPRO, and others that may help in troubleshooting.
    • SAP Notes: Search for SAP Notes related to CATS and collective approvals for any known issues or patches.
    • User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in CATS and approval processes.

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