How To Fix CATS_APPR_CUST000 - Collective approval criteria not entered in correct sequence

SAP Error Message - Details

• Message type: E = Error

• Message class: CATS_APPR_CUST - Error Messages for Customizing of CATS Approval

• Message number: 000

• Message text: Collective approval criteria not entered in correct sequence

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CATS_APPR_CUST000 - Collective approval criteria not entered in correct sequence ?

  The SAP error message CATS_APPR_CUST000 indicates that there is an issue with the sequence of collective approval criteria in the Cross-Application Time Sheet (CATS) module. This error typically arises when the system expects a specific order or configuration for the approval criteria, but the criteria have not been entered correctly.
  Cause:
  
  Incorrect Sequence of Approval Criteria: The approval criteria for collective approval may not be set up in the required order. This can happen if the criteria are defined in a way that does not follow the expected sequence.
  Configuration Issues: There may be a misconfiguration in the CATS settings or in the approval process settings.
  Missing Criteria: Some required criteria might be missing, leading to the inability to process the approval correctly.
  
  Solution:
  
  
  Check Approval Criteria Configuration:
  
  Go to the configuration settings for CATS and review the approval criteria.
  Ensure that all required criteria are defined and that they are in the correct sequence.
  
  
  
  Adjust Sequence:
  
  If the criteria are not in the correct order, adjust them to match the expected sequence. This may involve reordering the criteria or adding missing ones.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help resources for guidance on the correct setup of collective approval criteria.
  
  
  
  Testing:
  
  After making changes, test the approval process to ensure that the error does not occur again.
  
  
  
  Consult SAP Support:
  
  If the issue persists after checking the configuration and sequence, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CAT2 (for time entry) or CATS_APPR (for approval) to access the relevant screens.
  User Roles: Ensure that the user has the necessary permissions to view and modify the approval criteria.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error message.
  
  By following these steps, you should be able to resolve the CATS_APPR_CUST000 error and ensure that the collective approval process functions correctly.