How To Fix CACSSESTD002 - Error while resetting settlement schedules for remunerations in doc. &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSSESTD - Settlement Scheduling - Transaction Data

• Message number: 002

• Message text: Error while resetting settlement schedules for remunerations in doc. &1

What causes this issue?

During document reversal, the system received the instruction to reset
settlement schedules
for the remuneration line in the commission document
&SYST-MSGV1&.
An error has occurred, which can be one of the following:
Invalid call of the <Application>_SES_CANCEL function
To reset a settlement schedule,
you need to either specify it directly by
entering the year, ID, and sequential number, or you need to specify the
corresponding remuneration line. Neither was successful due to the
invalid call.
Error while reading the settlement schedule to be reset.
Error during attempt to export the definition of the settlement schedule
item in the ABAP Dictionary.
Error during search for sequential number for the settlement
schedule items
that are to be created to clear items that have already been converted
or disbursed.
Error during deletion of fulfillment levels during actual commission
processing.

How to fix this error?

Check the application log for the commission case for previous messages.
These contain information on which error has occurred in this case.
Contact your system administrator for an analysis and solution of the
problem.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSSESTD002 - Error while resetting settlement schedules for remunerations in doc. &1 ?

  The SAP error message CACSSESTD002 typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Customer Activity Repository (CAR) when there is an issue with resetting settlement schedules for remunerations. This error can arise due to various reasons, including data inconsistencies, configuration issues, or system-related problems.
  Cause:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the settlement schedules or remuneration records.
  Configuration Issues: Incorrect configuration settings in the SAP system related to settlement or remuneration processing.
  Locked Records: The records you are trying to reset may be locked by another process or user.
  Missing Authorizations: The user may not have the necessary authorizations to perform the reset operation.
  Technical Issues: There could be underlying technical issues, such as database problems or system performance issues.
  
  Solution:
  
  Check Data Consistency: Verify the data related to the settlement schedules and remuneration records. Ensure that all necessary data is complete and consistent.
  Review Configuration: Check the configuration settings in the SAP system related to settlement and remuneration. Ensure that they are set up correctly.
  Unlock Records: If the records are locked, identify the user or process that has locked them and resolve the issue. You may need to wait for the lock to be released or contact the user.
  Authorization Check: Ensure that the user performing the operation has the necessary authorizations. You may need to consult with your SAP security team to verify and adjust authorizations if needed.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in diagnosing or resolving the issue, such as SLG1 (Application Log) or SE11 (Data Dictionary).
  Documentation: Review the official SAP documentation for Convergent Charging or Customer Activity Repository for more insights into settlement processes and configurations.
  
  By following these steps, you should be able to identify the root cause of the CACSSESTD002 error and implement an appropriate solution.