How To Fix CACSSESRUN000 - System error; run journal cannot be written

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSSESRUN - Settlement Schedule Run and Reversal

• Message number: 000

• Message text: System error; run journal cannot be written

What causes this issue?

The general run log (table CACS_STMRNJO) cannot be written to the
database.

System Response

The system cannot carry out the settlement schedule run.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSSESRUN000 - System error; run journal cannot be written ?

  The SAP error message CACSSESRUN000 indicates that there is a system error preventing the run journal from being written. This error typically occurs in the context of SAP Convergent Charging (SAP CC) or similar modules where run journals are used to log processing information.
  Causes:
  
  Database Issues: There may be problems with the database, such as connectivity issues, database locks, or insufficient permissions.
  Configuration Errors: Incorrect configuration settings in the SAP system or in the specific module can lead to this error.
  Insufficient Resources: The system may be running low on resources (e.g., memory, disk space) which can prevent the journal from being written.
  Software Bugs: There may be bugs in the SAP software or in the specific version you are using that could lead to this error.
  User Permissions: The user executing the process may not have the necessary permissions to write to the run journal.
  
  Solutions:
  
  Check Database Connectivity: Ensure that the database is up and running, and that there are no connectivity issues. Check for any locks or issues that might be affecting database operations.
  Review Configuration: Verify the configuration settings related to the run journal and ensure they are set up correctly.
  Monitor System Resources: Check the system's resource usage (CPU, memory, disk space) and ensure that there are sufficient resources available. If necessary, free up resources or increase capacity.
  Check User Permissions: Ensure that the user has the necessary permissions to write to the run journal. You may need to adjust roles or permissions in the SAP system.
  Review Logs: Check the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
  Update Software: If you suspect a bug, check for any available patches or updates for your SAP system that might address the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs and system configurations.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the module you are working with to ensure that all configurations are correct.
  Community Forums: Check SAP community forums or other online resources where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue causing the CACSSESRUN000 error in your SAP system.