How To Fix CACSSESRUN001 - Counters for database commits of application &1 cannot be read

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSSESRUN - Settlement Schedule Run and Reversal

• Message number: 001

• Message text: Counters for database commits of application &1 cannot be read

What causes this issue?

The commit counter of your application for the <ZH>settlement schedule
run</> process cannot be read.

How to fix this error?

Check whether a commit counter has been defined in Customizing for this
application.
Contact your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSSESRUN001 - Counters for database commits of application &1 cannot be read ?

  The SAP error message CACSSESRUN001 indicates that the system is unable to read the counters for database commits of a specific application. This error typically arises in the context of SAP Convergent Charging (SAP CC) or similar applications that rely on database transactions.
  Cause:
  
  Database Connectivity Issues: There may be issues with the connection to the database, such as network problems or database server downtime.
  Configuration Errors: Incorrect configuration settings in the application or database can lead to this error.
  Missing or Corrupted Data: The counters or related data in the database may be missing or corrupted.
  Authorization Issues: The user or service account running the application may not have the necessary permissions to access the required database tables or views.
  System Performance Issues: High load on the database or application server can lead to timeouts or failures in reading the required data.
  
  Solution:
  
  Check Database Connectivity: Ensure that the database is up and running and that there are no network issues preventing access.
  Review Configuration: Verify the configuration settings for the application and ensure they are correct. This includes checking connection strings, user credentials, and any relevant parameters.
  Inspect Database Tables: Check the relevant database tables for the existence and integrity of the counters. If data is missing or corrupted, you may need to restore it from a backup or run a repair process.
  Check User Permissions: Ensure that the user or service account has the necessary permissions to access the required database objects.
  Monitor System Performance: Look for any performance bottlenecks in the database or application server. If necessary, optimize queries, increase resources, or schedule heavy jobs during off-peak hours.
  Review Logs: Check the application and database logs for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the application in question to understand the expected behavior and configuration requirements.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP Support for further assistance.