How To Fix CACSSESMD013 - Enter a numerical value for the priority

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSSESMD - Settlement Scheduling - Master Data

• Message number: 013

• Message text: Enter a numerical value for the priority

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSSESMD013 - Enter a numerical value for the priority ?

  The SAP error message CACSSESMD013 indicates that a numerical value is required for the priority field in a specific transaction or process. This error typically occurs in the context of SAP Customer Activity Repository (CAR) or SAP Customer Service (CS) modules, where priority settings are important for managing tasks, service orders, or activities.
  Cause:
  The error is triggered when:
  
  The priority field is left blank or contains non-numeric characters (e.g., letters, special characters).
  The system expects a numerical input (like 1, 2, 3, etc.) but receives an invalid entry.
  
  Solution:
  To resolve this error, follow these steps:
  
  Check the Input Field: Ensure that the priority field is filled with a valid numerical value. It should be an integer that corresponds to the defined priority levels in your system.
  Review Documentation: If you are unsure about the acceptable values for priority, refer to your organization's documentation or SAP help resources to understand the valid range of priority values.
  Data Validation: Implement data validation checks in your input forms to prevent non-numeric entries in the priority field.
  Re-enter the Data: If you have already entered data, clear the field and re-enter a valid numerical value.
  Consult with SAP Support: If the issue persists after ensuring the input is correct, consider reaching out to your SAP support team for further assistance. They may need to check for any underlying configuration issues or system bugs.
  
  Related Information:
  
  Priority Levels: Understand the business logic behind priority levels in your organization. Different values may represent different levels of urgency (e.g., 1 for high priority, 2 for medium, 3 for low).
  User Training: Ensure that users are trained on the importance of entering valid data in priority fields to avoid similar errors in the future.
  System Configuration: Check if there are any specific configurations in your SAP system that dictate how priority values should be handled.
  
  By following these steps, you should be able to resolve the CACSSESMD013 error and ensure that the priority field is correctly populated with a numerical value.