How To Fix CACSRETTD045 - No retention (retention rule &1) has been created

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRETTD - Retention: Messages for Transaction Data

• Message number: 045

• Message text: No retention (retention rule &1) has been created

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRETTD045 - No retention (retention rule &1) has been created ?

  The SAP error message CACSRETTD045 indicates that there is no retention rule created for a specific retention rule identifier (denoted as &1 in the message). This error typically occurs in the context of SAP Customer Activity Repository (CAR) or SAP Customer Relationship Management (CRM) when dealing with retention management.
  Cause:
  
  
  Missing Retention Rule: The primary cause of this error is that the retention rule specified in the system does not exist. This could be due to:
  
  The retention rule was never created.
  The retention rule was deleted or deactivated.
  There is a typo or incorrect reference to the retention rule in the configuration or transaction.
  
  
  
  Configuration Issues: There may be issues in the configuration settings related to retention management, leading to the system not recognizing the retention rule.
  
  
  Data Inconsistencies: There could be inconsistencies in the data that prevent the system from finding the appropriate retention rule.
  
  
  Solution:
  
  
  Create or Activate the Retention Rule:
  
  Go to the relevant configuration transaction in SAP (e.g., SPRO) and navigate to the section for retention management.
  Check if the retention rule with the specified identifier exists. If not, create a new retention rule with the required parameters.
  If the rule exists but is inactive, activate it.
  
  
  
  Check Configuration:
  
  Review the configuration settings for retention management to ensure that all necessary settings are correctly defined.
  Ensure that the retention rule is properly assigned to the relevant processes or objects.
  
  
  
  Verify Data:
  
  Check for any data inconsistencies that might be causing the issue. This may involve reviewing related master data or transactional data to ensure everything is in order.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on retention rules and their configuration.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version and configuration of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE11 (for data dictionary), and SE16 (for data browsing) to help troubleshoot the issue.
  SAP Notes: Check for any SAP Notes related to retention management and the specific error message for additional guidance or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to resolve the CACSRETTD045 error and ensure that the necessary retention rules are in place for your SAP system.