How To Fix CACSRETTD007 - You have no authorization to display retention

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRETTD - Retention: Messages for Transaction Data

• Message number: 007

• Message text: You have no authorization to display retention

What causes this issue?

You have no authorization to display retention.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRETTD007 - You have no authorization to display retention ?

  The SAP error message CACSRETTD007 indicates that a user does not have the necessary authorization to display retention data in the SAP system. This error typically occurs in the context of SAP Customer Activity Repository (CAR) or SAP Customer Relationship Management (CRM) systems, where retention data is managed.
  Cause:
  The primary cause of this error is a lack of appropriate authorization in the user's role or profile. The system checks the user's permissions against the required authorization objects for accessing retention data, and if the user does not have the necessary permissions, the error is triggered.
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check User Roles and Authorizations:
  
  Use transaction code SU01 to check the user profile and roles assigned to the user experiencing the error.
  Identify the roles that are assigned to the user and check if they include the necessary authorizations for retention data.
  
  
  
  Review Authorization Objects:
  
  The specific authorization object that may be relevant for retention data access is C_SRETTD (Retention Data). Ensure that the user has the necessary authorizations for this object.
  You can use transaction code SU53 immediately after encountering the error to see which authorization check failed. This will provide insight into what specific authorization is missing.
  
  
  
  Modify Roles:
  
  If the user lacks the necessary authorizations, you may need to modify the roles assigned to the user. This can be done using transaction code PFCG.
  Add the required authorization objects to the relevant roles and generate the profile.
  
  
  
  Testing:
  
  After making changes to the roles and authorizations, have the user log out and log back in to ensure that the new authorizations take effect.
  Test the functionality again to confirm that the error has been resolved.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to modify roles or if you are unsure about the required authorizations, consult with your SAP security team or administrator. They can help identify the correct authorizations and make the necessary changes.
  
  
  
  Related Information:
  
  Authorization Management: Understanding how authorizations work in SAP is crucial. Familiarize yourself with the concepts of roles, profiles, and authorization objects.
  SAP Documentation: Refer to SAP Help documentation for detailed information on authorization objects and their usage.
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to retention data access or authorization problems.
  
  By following these steps, you should be able to resolve the CACSRETTD007 error and gain access to the retention data as needed.