How To Fix CACSRETTD008 - You have no authorization to change retention

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRETTD - Retention: Messages for Transaction Data

• Message number: 008

• Message text: You have no authorization to change retention

What causes this issue?

You have no authorization to change retention.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRETTD008 - You have no authorization to change retention ?

  The SAP error message CACSRETTD008 indicates that a user does not have the necessary authorization to change retention settings in the SAP system. This error typically occurs in the context of SAP Customer Activity Repository (CAR) or SAP Customer Relationship Management (CRM) systems, where retention settings are crucial for managing customer data and activities.
  Cause:
  The primary cause of this error is a lack of appropriate authorization in the user's role or profile. The system checks the user's permissions against the required authorization objects for changing retention settings, and if the user does not have the necessary permissions, the error is triggered.
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check User Roles and Authorizations:
  
  Review the user's assigned roles and authorizations in the SAP system. This can be done using transaction code SU01 (User Maintenance) or PFCG (Role Maintenance).
  Identify the authorization objects related to retention settings. Common authorization objects that may be relevant include:
  
  C_SRETTD (Authorization for Retention Management)
  C_SRETTD_A (Authorization for Retention Management - Change)
  
  
  
  
  
  Modify Roles:
  
  If the user lacks the necessary authorizations, you may need to modify the existing roles or create a new role that includes the required authorizations.
  Ensure that the role includes the necessary activity (e.g., change) for the relevant authorization objects.
  
  
  
  Testing:
  
  After making changes to the roles, have the user log out and log back in to ensure that the new authorizations take effect.
  Test the functionality again to confirm that the error no longer occurs.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator. They can assist in reviewing and updating the user's authorizations.
  
  
  
  Documentation:
  
  Document any changes made to user roles and authorizations for future reference and compliance purposes.
  
  
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP Notes for any specific guidance or updates related to this error message. SAP's support portal may have relevant notes that provide additional context or solutions.
  Authorization Concept: Familiarize yourself with the SAP authorization concept, which includes roles, profiles, and authorization objects, to better understand how to manage user permissions effectively.
  Training: Consider training sessions or resources on SAP security and authorization management if you frequently encounter authorization-related issues.
  
  By following these steps, you should be able to resolve the CACSRETTD008 error and enable the user to change retention settings as needed.