How To Fix CACSRETTD008 - You have no authorization to change retention

CACSRETTD008 - Overview

• Message type: E = Error

• Message class: CACSRETTD - Retention: Messages for Transaction Data

• Message number: 008

• Message text: You have no authorization to change retention

What causes this issue?

You have no authorization to change retention.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CACSRETTD008 - Details

• The SAP error message CACSRETTD008 indicates that a user does not have the necessary authorization to change retention settings in the SAP system. This error typically occurs in the context of SAP Customer Activity Repository (CAR) or SAP Customer Relationship Management (CRM) systems, where retention settings are crucial for managing customer data and activities.
  
  Cause:
  The primary cause of this error is a lack of appropriate authorization in the user's role or profile. The system checks the user's permissions against the required authorization objects for changing retention settings, and if the user does not have the necessary permissions, the error is triggered.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check User Roles and Authorizations:
  
  Review the user's assigned roles and authorizations in the SAP system. This can be done using transaction code SU01 (User Maintenance) or PFCG (Role Maintenance).
  Identify the authorization objects related to retention settings. Common authorization objects that may be