How To Fix CACSRETTD005 - No authorization for "Reset Retention Offset" process

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRETTD - Retention: Messages for Transaction Data

• Message number: 005

• Message text: No authorization for "Reset Retention Offset" process

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRETTD005 - No authorization for "Reset Retention Offset" process ?

  The SAP error message CACSRETTD005 indicates that a user does not have the necessary authorization to perform the "Reset Retention Offset" process in the SAP system. This error typically arises in the context of SAP Convergent Charging (SAP CC) or similar modules where retention offsets are managed.
  Cause:
  The primary cause of this error is a lack of appropriate authorization in the user's role or profile. The specific authorization object that governs access to the "Reset Retention Offset" process is not assigned to the user, or the user's role does not include the necessary permissions.
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check User Roles and Authorizations:
  
  Use transaction code SU01 to display the user profile.
  Check the roles assigned to the user and identify if the role includes the necessary authorizations for the "Reset Retention Offset" process.
  
  
  
  Identify Required Authorization Objects:
  
  The specific authorization object related to this process may vary based on the configuration. Commonly, it could be related to authorization objects like CACS_* or similar.
  Consult the SAP documentation or your security team to identify the exact authorization object required for this process.
  
  
  
  Modify User Roles:
  
  If the required authorization is missing, you may need to modify the user’s roles or create a new role that includes the necessary authorizations.
  Use transaction code PFCG to manage roles and authorizations.
  
  
  
  Testing:
  
  After updating the roles, have the user log out and log back in to ensure that the new authorizations take effect.
  Test the "Reset Retention Offset" process again to confirm that the error has been resolved.
  
  
  
  Consult Security Team:
  
  If you are not authorized to make changes to user roles or if you are unsure about the required authorizations, consult your SAP security team or administrator for assistance.
  
  
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP Notes related to authorization issues in SAP Convergent Charging or the specific module you are working with. SAP Notes often provide insights into common issues and their resolutions.
  Audit Logs: Review audit logs to see if there are any additional details regarding the authorization failure.
  Training and Guidelines: Ensure that users are trained on the processes they are authorized to perform and understand the importance of having the correct authorizations.
  
  By following these steps, you should be able to resolve the authorization issue related to the "Reset Retention Offset" process in SAP.