How To Fix CACSRETDB061 - Conflict triggered: Appl. &1, std agrmnt. &2, no. &3: retent.rule &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRETDB - Retention: Messages of Database Interface

• Message number: 061

• Message text: Conflict triggered: Appl. &1, std agrmnt. &2, no. &3: retent.rule &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRETDB061 - Conflict triggered: Appl. &1, std agrmnt. &2, no. &3: retent.rule &4 ?

  The SAP error message CACSRETDB061 indicates a conflict related to retention rules in the context of standard agreements. This error typically arises in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules when there is an inconsistency or conflict in the retention rules applied to a specific application, standard agreement, or retention rule.
  Cause:
  The error message can be triggered by several factors, including:
  
  Inconsistent Retention Rules: The retention rules defined for the standard agreement may conflict with the rules defined for the application or other agreements.
  Missing Configuration: There may be missing or incorrect configuration settings in the retention rules or agreements.
  Data Integrity Issues: There could be issues with the data integrity in the database, such as orphaned records or incorrect references.
  Business Logic Conflicts: The business logic defined in the system may not allow the combination of the specified application, standard agreement, and retention rule.
  
  Solution:
  To resolve the CACSRETDB061 error, you can take the following steps:
  
  Review Retention Rules: Check the retention rules associated with the standard agreement and ensure they are correctly defined and do not conflict with each other.
  Check Configuration: Verify the configuration settings for the application and standard agreement. Ensure that all necessary settings are in place and correctly configured.
  Data Consistency Check: Perform a data consistency check to identify any integrity issues in the database. This may involve running specific SAP transactions or reports designed to check for inconsistencies.
  Consult Documentation: Refer to SAP documentation or notes related to retention rules and agreements to understand the expected configurations and any known issues.
  Debugging: If you have access to development tools, consider debugging the process to identify the exact point of failure and the conditions leading to the conflict.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration information.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on retention rules and agreements.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CACSRET for retention rules and CACSAGRE for standard agreements.
  Documentation: Review the SAP Help Portal for documentation on SAP Convergent Charging and Invoicing, focusing on retention rules and agreements.
  
  By following these steps, you should be able to identify and resolve the conflict indicated by the error message CACSRETDB061.