How To Fix CACSRETDB063 - Check of master data

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRETDB - Retention: Messages of Database Interface

• Message number: 063

• Message text: Check of master data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRETDB063 - Check of master data ?

  The SAP error message CACSRETDB063 typically relates to issues with master data in the context of SAP Customer Activity Repository (CAR) or SAP Convergent Charging (CC). This error indicates that there is a problem with the consistency or integrity of the master data that is being checked.
  Cause:
  
  Missing Master Data: The required master data (like customer, product, or service data) may not be available in the system.
  Inconsistent Data: There may be inconsistencies in the master data, such as incorrect relationships or missing attributes.
  Data Migration Issues: If data was migrated from another system, there may have been errors during the migration process.
  Configuration Issues: Incorrect configuration settings in the system can lead to this error.
  
  Solution:
  
  Check Master Data: Verify that all required master data is present and correctly configured. This includes checking for missing or incomplete records.
  Data Consistency Check: Use transaction codes like SE16 or SE11 to check the relevant tables for inconsistencies. Look for any anomalies in the data.
  Recreate Missing Data: If any master data is missing, recreate it in the system.
  Data Migration Review: If the issue arose after a data migration, review the migration logs and correct any errors that were reported.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and others that can help you analyze the master data.
  SAP Notes: Check the SAP Support Portal for any notes related to CACSRETDB063, as there may be specific patches or updates that address this issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying issues causing the CACSRETDB063 error in your SAP system.