How To Fix CACSRETDB060 - Conflict triggered: Applic. &1, rem.type &2, res.type &3: Retent.rule &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRETDB - Retention: Messages of Database Interface

• Message number: 060

• Message text: Conflict triggered: Applic. &1, rem.type &2, res.type &3: Retent.rule &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRETDB060 - Conflict triggered: Applic. &1, rem.type &2, res.type &3: Retent.rule &4 ?

  The SAP error message CACSRETDB060 indicates a conflict in the retention rules for a specific application, retention type, and resource type. This error typically arises in the context of SAP's Customer Activity Management (CACS) or similar modules where retention rules are applied to manage data retention policies.
  Cause:
  The error message is triggered when there is a conflict in the retention rules defined for a specific application. This can happen due to several reasons:
  
  Conflicting Retention Rules: There may be multiple retention rules defined for the same application and resource type that contradict each other.
  Incorrect Configuration: The retention rules may not be configured correctly, leading to conflicts in how data should be retained or deleted.
  Data Integrity Issues: There may be existing data that does not comply with the defined retention rules, causing a conflict when trying to apply those rules.
  
  Solution:
  To resolve the CACSRETDB060 error, you can take the following steps:
  
  
  Review Retention Rules: Check the retention rules defined for the application, retention type, and resource type mentioned in the error message. Ensure that there are no conflicting rules.
  
  
  Adjust Configuration: If you find conflicting rules, adjust the configuration to ensure that there is a clear and non-contradictory set of retention rules.
  
  
  Data Cleanup: If there are existing records that violate the retention rules, you may need to clean up or adjust those records to comply with the rules.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for guidance on configuring retention rules correctly.
  
  
  Testing: After making changes, test the configuration to ensure that the error does not reoccur.
  
  
  Seek Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes related to retention management in SAP, such as CACS or other relevant modules.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the conflict causing the CACSRETDB060 error.