How To Fix CACSRCP104 - Worklist &1 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRCP - ICM: Retroactive Case Processing (RCP)

• Message number: 104

• Message text: Worklist &1 is invalid

What causes this issue?

Changes have been made since the worklist was created that make it
invalid. Either additional versions of commission cases of the worklist
have been created, or additional dependent commission cases have been
created that are not included in the worklist.

System Response

The worklist receives the status <ZK>Invalid</> and <ZH>cannot</> be
processed further.

How to fix this error?

Create a new worklist for the same initial commission case. This
worklist will then include the new conditions.
Make sure to <ZH>first</> delete the initial commission case with which
the worklist was created from the table of initial commission cases
(transaction CACSRCPCASE).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRCP104 - Worklist &1 is invalid ?

  The SAP error message CACSRCP104 indicates that the worklist specified (denoted by &1) is invalid. This error typically arises in the context of SAP Customer Relationship Management (CRM) or similar modules where worklists are used to manage tasks or activities.
  Causes:
  
  Invalid Worklist ID: The worklist ID you are trying to access may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the specified worklist.
  Data Consistency Issues: There may be inconsistencies in the database that prevent the worklist from being recognized.
  Configuration Issues: The worklist may not be properly configured in the system.
  Transport Issues: If the worklist was recently transported from another system, it may not have been set up correctly in the target environment.
  
  Solutions:
  
  Verify Worklist ID: Check the worklist ID you are using to ensure it is correct and exists in the system.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the worklist. This can be done by reviewing the user's roles and permissions.
  Database Consistency Check: Run consistency checks on the database to identify and resolve any inconsistencies that may be affecting the worklist.
  Configuration Review: Review the configuration settings for the worklist in the SAP system to ensure everything is set up correctly.
  Transport Validation: If the worklist was transported, ensure that all necessary objects and configurations were included in the transport request.
  Consult Documentation: Refer to SAP documentation or notes related to the specific worklist functionality you are using for additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message CACSRCP104.
  Transaction Codes: Use transaction codes like SWI1 (Work Item Selection) or CRMD_ORDER (CRM Order Management) to investigate worklists and their statuses.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with details of the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.