How To Fix CACSRCP106 - Commission case &1 could not be postprocessed due to document &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRCP - ICM: Retroactive Case Processing (RCP)

• Message number: 106

• Message text: Commission case &1 could not be postprocessed due to document &2

What causes this issue?

Worklist processing was terminated.
A document of type A (entitlement and liability transfer) was found that
was reversed during rollback of the worklist.

System Response

To enable the reversed transfer document to be posted manually at the
same point in the sequence of commission cases, RCP processing is halted
at this point.

How to fix this error?

Post the entitlement and liability transfer for the corresponding
commission case. Then set the status of the worklist to "New Start After
Manual Processing" and restart RCP processing.
Once the worklist status is changed and processing is restarted, RCP
assumes that the ELT document has been posted correctly. No further
checks are made.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRCP106 - Commission case &1 could not be postprocessed due to document &2 ?

  The SAP error message CACSRCP106 indicates that a commission case could not be postprocessed due to an issue with a related document. This error typically arises in the context of commission management within SAP, where certain conditions or data inconsistencies prevent the successful processing of commission cases.
  Cause:
  
  Missing or Incomplete Data: The related document (e.g., sales order, invoice) may be missing required data or may not be fully processed.
  Document Status: The status of the related document might not allow for postprocessing (e.g., it could be in a blocked state).
  Data Inconsistencies: There may be inconsistencies between the commission case and the related document, such as mismatched amounts or missing references.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the related document.
  Configuration Issues: There may be configuration settings in the commission management module that are not set up correctly.
  
  Solution:
  
  Check Related Document: Review the related document (indicated by &2 in the error message) for completeness and correctness. Ensure that all required fields are filled and that the document is in a status that allows for processing.
  Correct Data Inconsistencies: If there are discrepancies between the commission case and the related document, correct them. This may involve adjusting amounts, references, or other relevant data.
  Review Authorizations: Ensure that the user has the necessary permissions to access and process the related document.
  Consult Configuration: Check the configuration settings in the commission management module to ensure they are set up correctly. This may involve consulting with a functional consultant or SAP support.
  Reprocess the Commission Case: After addressing the issues with the related document, attempt to reprocess the commission case.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CACSRCP for commission management, which may help in navigating the system.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  Documentation: Review SAP documentation on commission management for best practices and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the CACSRCP106 error message.