How To Fix CACSRCP071 - Task &1 has already been successfully processed

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRCP - ICM: Retroactive Case Processing (RCP)

• Message number: 071

• Message text: Task &1 has already been successfully processed

What causes this issue?

The task already had the status <ZK>Successfully processed</> before the
start of processing.

System Response

Processing of the task was not carried out. This is the case, for
example, if the check was successfully carried out
on creation of the worklist or if processing of a terminated worklist
is restarted at the point where it aborted and tasks were already
processed before the termination.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRCP071 - Task &1 has already been successfully processed ?

  The SAP error message CACSRCP071 indicates that a specific task (denoted by &1) has already been successfully processed. This message typically arises in the context of SAP's Customer Relationship Management (CRM) or other related modules where tasks or requests are managed.
  Cause:
  
  
  Duplicate Processing: The most common cause of this error is that the system is attempting to process a task that has already been completed. This could happen due to:
  
  A user trying to reprocess a task that was already marked as completed.
  A system or programmatic error where the same task is being submitted multiple times.
  A workflow or process that is incorrectly configured to trigger the same task multiple times.
  
  
  
  Data Integrity Issues: There may be issues with data integrity or synchronization, leading the system to believe that a task is still pending when it has already been processed.
  
  
  Solution:
  
  
  Check Task Status: Verify the status of the task in question. You can do this by navigating to the relevant transaction or using the appropriate report to check the status of tasks. If the task is indeed completed, no further action is needed.
  
  
  Avoid Duplicate Submissions: Ensure that the task is not being submitted multiple times. Review the process or workflow that leads to the task being created to prevent duplicates.
  
  
  Review Workflow Configuration: If this error occurs frequently, it may be necessary to review the workflow configuration to ensure that tasks are not being triggered unnecessarily.
  
  
  Consult Logs: Check the application logs (transaction SLG1) for any additional information or errors that may provide context on why the task is being processed again.
  
  
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide guidance on similar issues.
  Transaction Codes: Familiarize yourself with transaction codes related to task management in your SAP environment, such as CRM-related transactions.
  Documentation: Review SAP documentation for the specific module you are working with to understand how tasks are processed and managed.
  
  By following these steps, you should be able to resolve the error and prevent it from occurring in the future.