How To Fix CACSRCP072 - Task &1 in worklist &2 hat status &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRCP - ICM: Retroactive Case Processing (RCP)

• Message number: 072

• Message text: Task &1 in worklist &2 hat status &3

What causes this issue?

The task the system is attempting to process has an inadmissible status.
The following statuses are inadmissible:
<ZK>Task is currently being processed</>
<ZK>Task is invalid</>
<ZK>Task could not be processed due to an error</>

System Response

Processing of the worklist is terminated.

How to fix this error?

Check the consistency of your worklist. If you cannot find the error in
your implementation of the tool of the logical service, contact SAP
support.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRCP072 - Task &1 in worklist &2 hat status &3 ?

  The SAP error message CACSRCP072 typically relates to issues in the context of worklists in SAP Customer Relationship Management (CRM) or similar modules. The message indicates that a specific task (denoted by &1) in a worklist (denoted by &2) has a status (denoted by &3) that is causing a problem.
  
  Cause:
  The error can arise due to several reasons, including but not limited to:
  
  Task Status: The task may be in a status that is not valid for processing (e.g., completed, canceled, or in an error state).
  Worklist Configuration: There may be issues with the configuration of the worklist or the underlying business process.
  Authorization Issues: The user may not have the necessary authorizations to process the task in the specified status.
  Data Integrity: There may be inconsistencies or missing data related to the task or worklist.
  
  
  Solution:
  To resolve the error, consider the following steps:
  
  Check Task Status: Review the status of the task in question. If it