How To Fix CACSRCP069 - Processing of worklist &1 terminated due to lock error

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRCP - ICM: Retroactive Case Processing (RCP)

• Message number: 069

• Message text: Processing of worklist &1 terminated due to lock error

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRCP069 - Processing of worklist &1 terminated due to lock error ?

  The SAP error message CACSRCP069 indicates that the processing of a worklist has been terminated due to a lock error. This typically occurs in scenarios where multiple users or processes are trying to access or modify the same data simultaneously, leading to a conflict.
  Cause:
  
  
  Lock Conflicts: The most common cause of this error is that the worklist or the data it is trying to process is locked by another user or process. This can happen if:
  
  Another user is currently processing the same worklist.
  A background job is running that has locked the necessary data.
  A previous transaction did not release the lock properly.
  
  
  
  Database Locking: The underlying database may have locks that prevent the current transaction from proceeding.
  
  
  Long-running Transactions: If a transaction takes too long to complete, it may hold locks longer than expected, causing other processes to fail.
  
  
  Solution:
  
  
  Identify the Lock: Use transaction codes like SM12 (for lock entries) to identify which user or process is holding the lock. You can check for locks on the relevant tables or objects.
  
  
  Release the Lock: If you find that a lock is held by a user or process that is no longer active, you can manually delete the lock entry in SM12. However, be cautious when doing this, as it may lead to data inconsistencies.
  
  
  Retry the Process: After resolving the lock issue, try processing the worklist again.
  
  
  Check for Long-running Transactions: If the issue is due to long-running transactions, consider optimizing the processes to ensure they complete more quickly and release locks sooner.
  
  
  Increase Lock Timeout: If applicable, you may consider increasing the lock timeout settings in your SAP system, but this should be done with caution and in consultation with your SAP Basis team.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions specific to your version of SAP.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: Display and manage lock entries.
  SM21: Check system logs for any related errors or warnings.
  ST22: Analyze dumps that may provide more context on the error.
  
  
  
  SAP Support: If the issue persists, consider reaching out to SAP Support with detailed information about the error, including the worklist ID and any relevant logs.
  
  
  Documentation: Review SAP documentation related to worklist processing and locking mechanisms for a deeper understanding of how to manage locks effectively.
  
  
  By following these steps, you should be able to resolve the lock error and successfully process the worklist.