How To Fix CACSRCP053 - Commission case &1 is not in worklist (higher commission case version)

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRCP - ICM: Retroactive Case Processing (RCP)

• Message number: 053

• Message text: Commission case &1 is not in worklist (higher commission case version)

What causes this issue?

The commission case that the system has found has a higher version than
the one in the worklist; this means that between creation of the
worklist and its processing, the commission case has been manually
changed and a higher version created.

System Response

Processing of the worklist is canceled. Both the task and the worklist
receive the status 'invalid'.

How to fix this error?

You cannot continue processing of the incorrect worklist. Set the status
of the worklist to 'incorrect' and create a new worklist based on the
initial commission case.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRCP053 - Commission case &1 is not in worklist (higher commission case version) ?

  The SAP error message CACSRCP053 indicates that a commission case is not available in the worklist, specifically because there is a higher version of the commission case that exists. This typically occurs in the context of SAP Commission Management or similar modules where commission cases are managed and processed.
  Cause:
  
  Higher Version Exists: The primary reason for this error is that there is a newer version of the commission case that has been created. The system is designed to prevent processing of older versions when a newer version is available.
  Data Integrity: SAP enforces data integrity by ensuring that only the most current version of a commission case is processed, which helps avoid inconsistencies in commission calculations and reporting.
  
  Solution:
  
  Check for Higher Version: Verify if there is indeed a higher version of the commission case. You can do this by checking the commission case history or versioning in the SAP system.
  Use the Latest Version: If a higher version exists, you should use that version for any processing or reporting. You may need to update your worklist or selection criteria to include the latest version.
  Review Worklist Settings: Ensure that your worklist settings are configured to display the most current versions of commission cases. This may involve adjusting filters or settings in the worklist configuration.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on handling commission cases and understanding versioning.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CACSRCP for commission case management.
  Version Management: Understand how version management works in SAP, particularly in the context of commission cases, to avoid similar issues in the future.
  User Roles and Permissions: Ensure that your user role has the necessary permissions to view and process commission cases, including the latest versions.
  SAP Notes: Check for any SAP Notes or updates related to commission case management that may address known issues or provide additional guidance.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance.