How To Fix CACSRCP052 - Commission case &1 for business object &2 is not in worklist

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRCP - ICM: Retroactive Case Processing (RCP)

• Message number: 052

• Message text: Commission case &1 for business object &2 is not in worklist

What causes this issue?

The mandatory standard check has detected that one business object has a
higher business object version or start date of the business object
version, or both. This version was created between the creation of the
worklist and the triggering of processing.

System Response

Processing of the worklist was canceled; the status of the check task
and the status of the worklist are set to <ZK>Invalid</>.

How to fix this error?

You cannot continue to process the incorrect worklist. Set the status of
the worklist to <ZK>Incorrect</> and create a new worklist on the basis
of the initial commission case.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRCP052 - Commission case &1 for business object &2 is not in worklist ?

  The SAP error message CACSRCP052 indicates that a commission case is not available in the worklist for the specified business object. This error typically arises in the context of commission management within SAP, particularly when dealing with commission cases that are expected to be processed or reviewed.
  Cause:
  
  Commission Case Not Created: The commission case for the specified business object may not have been created yet.
  Worklist Configuration: The worklist may not be configured correctly to display the commission cases.
  Authorization Issues: The user may not have the necessary authorizations to view the commission case.
  Data Inconsistency: There may be inconsistencies in the data or the business object may not be linked correctly to the commission case.
  Status of the Commission Case: The commission case may be in a status that does not allow it to appear in the worklist.
  
  Solution:
  
  Check Commission Case Creation: Verify if the commission case has been created for the specified business object. If not, create the commission case.
  Review Worklist Configuration: Ensure that the worklist is configured to display the relevant commission cases. This may involve checking settings in the SAP system or customizing the worklist.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the commission case. This may involve checking user roles and permissions.
  Data Consistency Check: Validate the data associated with the business object and the commission case to ensure they are correctly linked.
  Status Review: Check the status of the commission case to ensure it is in a state that allows it to be displayed in the worklist.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CACSRCP for commission case management.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  Documentation: Review SAP documentation on commission management to understand the workflow and requirements for commission cases.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.