How To Fix CACSPY232 - Contract &1 / business partner &2 is locked and will not be settled


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CACSPY - Settlement

  • Message number: 232

  • Message text: Contract &1 / business partner &2 is locked and will not be settled

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  • What causes this issue?

    Business partner &V2& in contract &V1& will not be settled because it
    is locked in the CACS_SETTLE_LOCK table.
    The entry is deleted from the contract in the next settlement run.

    How to fix this error?

    Process the entries in the commission application under <ZK>Tools ->
    Administration -> Current Settings -> Lock Occasional Agent.</>

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message CACSPY232 - Contract &1 / business partner &2 is locked and will not be settled ?

    The SAP error message CACSPY232 indicates that a contract associated with a specific business partner is locked, preventing it from being settled. This can occur for various reasons, and understanding the cause and potential solutions is essential for resolving the issue.

    Cause:

    1. Contract Locking: The contract may be locked due to ongoing processes, such as an active transaction or a pending approval that prevents it from being settled.
    2. Business Partner Lock: The business partner associated with the contract may also be locked, which can occur if there are issues with the partner's data or if the partner is marked for deletion or has been flagged for some other reason.
    3. User Permissions: The user attempting to settle the contract may not have the necessary permissions to access or modify the contract or business partner data.
    4. System Configuration: There may be configuration settings in the SAP system that enforce locking mechanisms for contracts or business partners under certain conditions.

    Solution:

    1. Check Contract Status: Review the status of the contract in the SAP system. If it is locked, identify the reason for the lock (e.g., pending approvals, ongoing transactions) and resolve any outstanding issues.
    2. Unlock the Contract: If you have the necessary permissions, you can unlock the contract using transaction codes like CJ02 (Change Project) or CJ03 (Display Project) to check the contract details and unlock it if appropriate.
    3. Review Business Partner: Check the status of the business partner using transaction code BP. Ensure that the business partner is not locked or flagged for deletion. If it is locked, you may need to unlock it or resolve any issues related to the business partner.
    4. User Permissions: Ensure that the user has the appropriate permissions to access and settle the contract. If necessary, consult with your SAP security team to adjust user roles and permissions.
    5. Consult Documentation: Review SAP documentation or consult with your SAP support team for specific guidance related to your organization's configuration and processes.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CJ02, CJ03, and BP for managing contracts and business partners.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context and solutions.
    • System Logs: Review system logs for any additional error messages or warnings that may provide insight into why the contract or business partner is locked.
    • Support: If the issue persists after attempting the above solutions, consider reaching out to your SAP support team for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to unlock the contract and proceed with the settlement.

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