How To Fix CACSPSCASE023 - Result value distribution for participant &3/&4 not permitted

CACSPSCASE023 - Overview

• Message type: E = Error

• Message class: CACSPSCASE - ICM: Partnerships, Commission Case

• Message number: 023

• Message text: Result value distribution for participant &3/&4 not permitted

What causes this issue?

Result value splitting has been agreed between the participants &V1&/
&V2& and &V3&/&V4&. However, participant &V3&/&V4& is a representative
of a group (such as a partnership). Such participants are not
remunerated directly. Instead, the members of the group are remunerated
within an <DS:GLOS.4EF9A65064D9D311BA4D0800060D888B>entitlement group
</>.
With result value splitting, it is not possible to define the group
members in relation to the remuneration of participant &V1&/&V2&.

System Response

The commission case is set to pending due to this error.

How to fix this error?

Take steps to ensure that no result value splitting takes place between
participants &V1&/&V2& and &V3&/&V4&:
No result value splitting should be defined for participation &V1&.
No hierarchical relationship should exist between participants &V1&/&V2&
and &V3&/&V4& (field <ZK>H-L Position</> of the relation).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSPSCASE023 - Result value distribution for participant &3/&4 not permitted ?

  The SAP error message CACSPSCASE023 indicates that there is an issue with the result value distribution for a specific participant in a case. This error typically arises in the context of SAP's Commission and Incentive Management (CIM) module, which is part of the SAP Customer Activity Repository (CAR) or SAP Sales and Distribution (SD) modules.
  
  Cause:
  The error message is triggered when the system detects that the distribution of result values (such as commissions or incentives) for a participant (identified by &3 and &4 placeholders, which usually represent specific identifiers like employee or partner IDs) is not allowed. This can happen due to several reasons, including:
  
  Incorrect Configuration: The configuration settings for the commission or incentive distribution may not allow for the specified participant.
  Invalid Participant Status: The participant may not be active or eligible for the distribution of results.
  Distribution Rules: There may be specific rules or conditions that restrict the distribution of results