How To Fix CACSPSCASE021 - Participant &1 and partnership &2(&3) are dependent => no remuneration

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSPSCASE - ICM: Partnerships, Commission Case

• Message number: 021

• Message text: Participant &1 and partnership &2(&3) are dependent => no remuneration

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSPSCASE021 - Participant &1 and partnership &2(&3) are dependent => no remuneration ?

  The SAP error message CACSPSCASE021 indicates that there is a dependency issue between a participant and a partnership in the context of a commission or remuneration case. This error typically arises in the SAP Commission Management module (CACS) when the system detects that the participant (usually a salesperson or agent) and the partnership (the organization or entity they are associated with) have a relationship that prevents remuneration from being processed.
  Cause:
  
  
  Dependency Relationship: The participant and partnership may have a defined relationship that does not allow for remuneration. This could be due to various reasons, such as:
  
  The participant is not eligible for remuneration under the current partnership.
  The partnership has specific rules or conditions that exclude certain participants from receiving remuneration.
  There may be a configuration issue in the system that defines how participants and partnerships interact.
  
  
  
  Data Inconsistencies: There may be inconsistencies in the master data for either the participant or the partnership, such as incorrect status, missing information, or misconfigured settings.
  
  
  Business Rules: The business rules defined in the system may dictate that certain combinations of participants and partnerships are not eligible for remuneration.
  
  
  Solution:
  
  
  Review Configuration: Check the configuration settings for both the participant and the partnership in the SAP system. Ensure that the remuneration rules are correctly set up and that there are no restrictions preventing the remuneration.
  
  
  Check Master Data: Verify the master data for both the participant and the partnership. Ensure that all required fields are filled out correctly and that there are no discrepancies.
  
  
  Analyze Dependencies: Investigate the specific dependencies between the participant and the partnership. This may involve reviewing the business rules or logic that govern remuneration eligibility.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for guidance on how to resolve dependency issues related to remuneration.
  
  
  Contact Support: If the issue persists after checking the configuration and master data, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  Related Information:
  
  
  Transaction Codes: You may need to use specific transaction codes to access the relevant configuration or master data, such as:
  
  CACS for Commission Management
  BP for Business Partner maintenance
  CACSPS for specific commission processing settings
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  
  
  Testing: After making any changes, conduct thorough testing to ensure that the issue is resolved and that remuneration is processed correctly for the affected participant and partnership.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.