How To Fix CACSPSCASE024 - No distribution ratio found for entitlement object &1/&2

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSPSCASE - ICM: Partnerships, Commission Case

• Message number: 024

• Message text: No distribution ratio found for entitlement object &1/&2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSPSCASE024 - No distribution ratio found for entitlement object &1/&2 ?

  The SAP error message CACSPSCASE024 indicates that there is no distribution ratio found for a specific entitlement object in the system. This error typically occurs in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI), where entitlements and their distribution ratios are crucial for billing and charging processes.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Distribution Ratio: The distribution ratio for the specified entitlement object (identified by &1 and &2) has not been defined in the system.
  Incorrect Configuration: There may be a configuration issue in the entitlement management settings, leading to the absence of the required distribution ratio.
  Data Inconsistency: There could be inconsistencies in the data related to the entitlement object, such as missing or incorrect entries in the relevant tables.
  Versioning Issues: If the entitlement object has multiple versions, the system may not be able to find the correct distribution ratio for the version being processed.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Entitlement Object Configuration:
  
  Navigate to the configuration settings for the entitlement object in SAP CC or CI.
  Ensure that a distribution ratio is defined for the entitlement object in question.
  
  
  
  Define Distribution Ratios:
  
  If the distribution ratio is missing, create a new entry for the distribution ratio associated with the entitlement object.
  Make sure to specify the correct parameters and values.
  
  
  
  Review Data Consistency:
  
  Check the relevant tables (e.g., CACSPSCASE, CACSPSDIST) for any inconsistencies or missing entries.
  Ensure that all necessary data is correctly populated.
  
  
  
  Check Versioning:
  
  If applicable, verify that you are referencing the correct version of the entitlement object.
  Ensure that the distribution ratio is defined for the specific version being used.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to entitlement management and distribution ratios for any additional guidance or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration information.
  
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message for potential fixes or patches.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., CACSPSCASE, CACSPSDIST) that can help you navigate the entitlement and distribution ratio settings.
  Documentation: Review the SAP Help Portal for detailed documentation on entitlement management and distribution ratios in SAP CC or CI.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.