How To Fix CACSMD861 - No employee found for business partner &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSMD - Message Texts for Master Data

• Message number: 861

• Message text: No employee found for business partner &1

What causes this issue?

No HR employee can be found who is linked to business partner &V1&
using the criteria defined (standard: comparison of external partner
numbers [GP] and old personnel numbers [HR]).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSMD861 - No employee found for business partner &1 ?

  The SAP error message CACSMD861, which states "No employee found for business partner &1," typically occurs in the context of SAP Customer Activity Repository (CAR) or SAP Customer Relationship Management (CRM) when the system is unable to find an employee associated with a specific business partner.
  Cause:
  
  Missing Employee Data: The most common cause is that the employee data is not maintained in the system for the specified business partner.
  Incorrect Business Partner: The business partner ID provided may be incorrect or does not exist in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different SAP systems (e.g., between CRM and ERP).
  Authorization Issues: The user may not have the necessary authorizations to view the employee data associated with the business partner.
  
  Solution:
  
  Check Employee Data: Verify that the employee data is correctly maintained in the system. You can do this by navigating to the relevant transaction (e.g., transaction code PA20 or PA30) to check if the employee exists and is correctly linked to the business partner.
  Verify Business Partner: Ensure that the business partner ID you are using is correct. You can check this in the business partner master data (transaction code BP).
  Data Synchronization: If you suspect data synchronization issues, check the relevant middleware or integration settings to ensure that data is being transferred correctly between systems.
  Authorization Check: Ensure that the user has the necessary authorizations to access the employee data. This may involve checking user roles and authorizations in transaction code SU01.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may be applicable.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), PA20 (Display HR Master Data), and PA30 (Maintain HR Master Data).
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. You can search for notes in the SAP Support Portal.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the CACSMD861 error message.