How To Fix CACSIS121 - Customizing error: No evaluation path defined for drilldown report

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIS - Commissions: Drilldown Messages

• Message number: 121

• Message text: Customizing error: No evaluation path defined for drilldown report

What causes this issue?

To display the hierarchy, you must maintain a certain evaluation path.
The hierarchy cannot be read without this evaluation path.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Maintain an evaluation path in Customizing.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX
Ensure that these evaluation paths have a validity period.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIS121 - Customizing error: No evaluation path defined for drilldown report ?

  The SAP error message CACSIS121, which states "Customizing error: No evaluation path defined for drilldown report," typically occurs in the context of SAP's Customer Activity Management (CAM) or similar modules where drilldown reporting is utilized. This error indicates that the system cannot find a defined evaluation path for the specific drilldown report you are trying to execute.
  Cause:
  
  Missing Evaluation Path: The most common cause of this error is that there is no evaluation path defined in the system for the specific drilldown report you are trying to run. Evaluation paths are used to define how data is retrieved and displayed in reports.
  Incorrect Customization: If the system has been customized, it is possible that the evaluation paths were not properly set up or were inadvertently deleted.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the evaluation paths or the data required for the report.
  Configuration Errors: There may be configuration errors in the report settings or in the underlying data model.
  
  Solution:
  
  
  Define Evaluation Path:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for defining evaluation paths.
  Check if the evaluation path for the specific drilldown report is defined. If not, you will need to create one.
  Use transaction code SPRO to access the IMG and follow the path: 
  Sales and Distribution -> Basic Functions -> Reporting -> Define Evaluation Paths
  
  Create or modify the evaluation path as needed.
  
  
  
  Check Customization:
  
  Review any recent changes made to the system's configuration that might have affected the evaluation paths.
  If you have a backup of the previous configuration, consider restoring it.
  
  
  
  User Authorizations:
  
  Ensure that the user executing the report has the necessary authorizations to access the evaluation paths and the data involved.
  You can check user roles and authorizations using transaction code SU01 or PFCG.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the evaluation paths and drilldown reports relevant to your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE80 (Object Navigator) for further investigation.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be patches or updates that address known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the CACSIS121 error and implement a solution to resolve it.