How To Fix CACSIS120 - Select a root node for hierarchy display

CACSIS120 - Overview

• Message type: E = Error

• Message class: CACSIS - Commissions: Drilldown Messages

• Message number: 120

• Message text: Select a root node for hierarchy display

What causes this issue?

You canceled selection of the root node for the contract hierarchy. If
you want to display hierarchies, you must select a root node.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIS120 - Select a root node for hierarchy display ?

  The SAP error message CACSIS120 ("Select a root node for hierarchy display") typically occurs in the context of SAP Customer Activity Repository (CAR) or SAP Customer Relationship Management (CRM) when you are trying to display a hierarchy but have not selected a root node. This can happen in various scenarios, such as when working with reports, analytics, or any hierarchical data structure.
  
  Cause:
  The error is caused by the absence of a selected root node in the hierarchy you are trying to display. A root node is essential because it serves as the starting point for the hierarchy, and without it, the system cannot determine which data to display.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Select a Root Node:
  
  When prompted by the system, ensure that you select a valid root node from the hierarchy. This is usually done in a selection screen or a dropdown menu where you can choose from available nodes.
  
  
  
  Check