How To Fix CACSIS123 - Report "&" not configured for this function

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIS - Commissions: Drilldown Messages

• Message number: 123

• Message text: Report "&" not configured for this function

What causes this issue?

Report "&V1&" that is maintained in Customizing must have the field
<ZH>contract number</> as a ready for input field and as a selection
option (complex selection).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can either <DS:TRAN.CACS_2>adapt</> report &V1& with report type
&V2&, or maintain another report in Customizing.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX
&HINTS&
Selection options can be generated with global variables. SAP supplies
the global variable &CTRTBUID for the <LS>contract number</> field.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIS123 - Report "&" not configured for this function ?

  The SAP error message CACSIS123, which states "Report '&' not configured for this function," typically occurs in the context of SAP's Customer Activity Repository (CAR) or similar modules where specific reports or functionalities are expected to be configured but are not.
  Cause:
  
  Missing Configuration: The report that is being called is not configured in the system. This could be due to a missing entry in the configuration tables or settings.
  Incorrect Report Name: The report name being referenced may be incorrect or misspelled.
  Authorization Issues: The user may not have the necessary authorizations to access the report.
  System Version: The report may not be available in the version of SAP you are using, or it may require specific add-ons or components that are not installed.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the relevant configuration transaction (e.g., SPRO) and check if the report is configured correctly.
  Ensure that the report is assigned to the correct function or process.
  
  
  
  Verify Report Name:
  
  Double-check the report name in the error message. Ensure that it is spelled correctly and matches the expected report in the system.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has access to the report. You may need to work with your security team to adjust roles if necessary.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific report or function to ensure that all prerequisites are met.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve issues related to missing reports or functionalities.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches related to the error.
  
  
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to CACSIS123 for any known issues or fixes.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE38 (for executing reports) or SE80 (for object navigator).
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.